Call us to accelerate your change. We’ll clarify the strategic transformation options and create the blueprint for your organization’s future.
We were asked to develop the service vision for the next generation of a mental health and addictions helpline.
We facilitated the resolution of conflicting objectives across four disparate agency partners regarding development of the next generation service. We co-created a shared vision of a new service pathway that resolved partner concerns and established clear role-responsibilities for all agency partners.
We defined the design requirements for the next generation service and we helped establish a new foundation of trust and cooperation across agency partners. The result was a shared vision and strengthened relationships for transforming the helpline service.