Common Language
Practices and Methods
Our Design Research activities are carried out in partnership with the Strategic Innovation Lab at OCAD University.
Our process is human-centered and interdisciplinary. It enables us to explore the roots of complex problems, find new approaches to their resolution, and iteratively prototype those solutions prior to implementation.
We use a proven transformation design process to help organizations generate insight, alignment and commitment to change.
Our human-centered, Inter-disciplinary approach helps clients collaboratively design a desired future that is meaningful for them, their customers, and community.
By understanding how things work, we help our clients uncover the possible pathways forward and successfully become the organization they intend.
We are actively involved in the ongoing development of the Flourishing Business Canvas, a design toolkit for strongly sustainable organizations.
digBiz Podcast ep 14 | with Stephen Davies
How do we distinguish change from transformation? Business transformation from Digital transformation? Change can be small and incremental or it can be large and complex.
Case Study | Change
Changing Technical Product Marketers into Business Solution Value Experts by Design
Case Study | Strategy
Enabling Strategic Transformation of a National Social Movement
Case Study | Design
Reenvisioning a Student Mental Health Support Line
Case Study | Collaboration
Facilitating Cooperation across a pan-Canadian Operating Model